Privacy Policy
This Privacy Policy outlines how in-housedesigns.com (the “Site” or “we”) collects, utilizes, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact Information
Should you have any questions, require additional information about our privacy practices, or wish to file a complaint after reviewing this policy, please contact us via e-mail at info@in-housedesigns.com
Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, any information about an identifiable individual (including the information below) is referred to as “Personal Information.” See the list below for more details about what Personal Information we collect and the reasons for its collection.
Device Information
-Purpose of collection: To accurately load the Site for you and to perform analytics on Site usage to optimize our Site.
-Source of collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.
-Disclosure for a business purpose: Shared with our processor Shopify.
-Personal Information collected: Version of web browser, IP address, time zone, cookie information, sites or products viewed, search terms, and interaction with the Site.
Order Information
-Purpose of collection: To provide products or services to you, fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, in line with your preferences, provide you with information or advertising related to our products or services.
-Source of collection: Collected from you.
-Disclosure for a business purpose: Shared with our processor Shopify.
-Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Sharing of Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
-We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: [Shopify Privacy Policy](https://www.shopify.com/legal/privacy).
-We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: [Google Privacy Policy](https://www.google.com/intl/en/policies/privacy/). You can also opt out of Google Analytics here: [Google Analytics Opt-out](https://tools.google.com/dlpage/gaoptout).
- For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at [NAI](https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work).
You can opt out of targeted advertising by:
- [Facebook](https://www.facebook.com/settings/?tab=ads)
- [Google](https://www.google.com/settings/ads/anonymous)
- [Bing](https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads)
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at [DAA Opt-out](https://optout.aboutads.info/).
Use of Personal Information
We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services, and offers.
Lawful Basis for Processing
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- Protection of your vital interests;
- Performance of a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention of Personal Information
When you place an order through the Site, we will retain your Personal Information for our records unless and until you request us to erase this information. For more information on your right of erasure, please see the ‘Your Rights’ section below.
Automated Decision-Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling), where such decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a limited number of hours.
- Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a limited number of days.
Your Rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to request that your Personal Information be corrected, updated, or erased. If you wish to exercise these rights, please contact us using the contact information above.
Your Personal Information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, please refer to Shopify’s GDPR Whitepaper: [Shopify GDPR](https://help.shopify.com/en/manual/your-account/privacy/GDPR).
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to request that your Personal Information be corrected, updated, or erased. If you wish to exercise these rights, please contact us using the contact information above.
If you wish to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use various cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you do not have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it is their first time visiting or if they are frequent visitors.
We use the following cookies to optimize your experience on our Site and to provide our services.
[Please check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]
The duration of a cookie on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please note that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage, or filter cookies can be found in your browser’s help file or through sites such as: [All About Cookies](www.allaboutcookies.org).
Additionally, blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you wish to file a complaint, please contact us via e-mail or by mail using the details provided under “Contact Information” above.